Bank Austria customers faced a shocking start to the week as technical issues during a system update led to unexpected account discrepancies.

Many found their accounts inexplicably emptied, with some reporting multiple unauthorized transactions.

The bank has assured customers that these issues are not due to a hacker attack but rather a necessary IT system overhaul.

Affected customers, like a pensioner who saw €25,000 mistakenly withdrawn, are promised swift rectification of their account balances.

Bank Austria has apologized for the inconvenience and is working diligently to resolve the errors, ensuring no financial loss to customers.